Gimaguas offers a 14-day return and exchange policy from the delivery date.
To ensure eligibility, products have to be unused, in excellent condition, in their original packaging, and with the label intact. It is important to note that the company reserves the right to reject any item that goes against this criteria. Anything related to the delivery of your order must also be submitted within 14 calendar days from the date of reception.
Customers should be aware that parcels returned after the specified time frame will be declined and sent back to the sender. The sender is solely responsible for covering the costs and risks associated with the return of the product(s).
Return shipping costs:
Zone 1: €5
Spain, Andorra
Zone 2 & 3: €15
Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, United Kingdom, Gibraltar, Iceland, Monaco, Norway, Switzerland, Turkey
Zone 4: €20
Croatia, Estonia, Azerbaijan, Kazakhstan, Mongolia, Qatar, Albania, Armenia, Belarus, Bosnia & Herzegovina, Georgia, Liechtenstein, Moldova, Canada
Zone 5: $20
United States of America
Zone 6: €35
Rest of the world
*Note that a single change of size is offered completely free of charge.