Gimaguas Customer Service is available from Monday to Thursday 9AM - 6PM (CET) and Friday 9AM - 3PM (CET). Contact us via email: help@gimaguas.com or WhatsApp & phone: +34 689 266 787

Please note that the service is closed on Saturdays, Sundays, and public holidays*. All inquiries will receive a response within 24 business hours.
*Due to a high volume of requests, from April to October, our response time is currently between 72–96 business hours.

We appreciate your patience and understanding, and we will get back to you as soon as possible.

*In Barcelona, the offices are closed on specific holidays that include: January 1st and 6th, Good Friday, Easter Monday, May 1st, the second Easter, June 24th, August 15th, September 11th and 24th, October 12th, November 1st, and December 6th, 8th, 25th, and 26th.

For direct contact with the Barcelona Flagship Store (Rosselló 230), individuals may reach the team through a designated phone number, available only via WhatsApp: +34 617 78 00 31.

Opening hours:
Monday to Saturday: 11 AM - 8:30 PM
Sundays 12 PM - 8 PM

For direct contact with the Madrid Flagship Store (Claudio Coello 87), individuals may reach the team through a designated phone number, available only via WhatsApp: +34 679 115 341.

Opening hours:
Monday to Saturday: 11 AM - 8:30 PM
Sundays 12 PM - 8 PM

If you wish to reach the Store, email us at help@gimaguas.com and we will take care of your request

Opening hours:
Wednesday to Monday: 11 AM - 10 PM
Tuesdays closed

Wholesale - olivia@gimaguas.com

Press - press@gimaguas.com

Work with us - careers@gimaguas.com